If your identity cannot be confirmed by our systems, we will retain your personal details for up 72 hours to assist with fraud prevention and anti-money laundering. If you have been confirmed as present on the UK Government's fraud register, we may store your name, date of birth and home address indefinitely in our block list to prevent further attempts to sign up.

Personal details are stored fully encrypted in our databases to ensure only highly trained and carefully selected staff, partners and suppliers can access your data, and then only the data required in order to do their jobs. Our partners and suppliers are engaged under a contract that includes an agreement to adhere to the terms of the General Data Protection Regulations (GDPR).

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